House of Theodora takes privacy seriously. Please read the following to learn more about our privacy policy (“Privacy Policy”). This Privacy Policy applies to the use of the Services (as defined below), including by customers and other persons. Except as otherwise indicated, customers and other persons using the Services are individually and collectively referred to as “you”, “your” or “Customer”, and House of Theodora and its subsidiaries and affiliates are referred to as, "House of Theodora", "we", "us" and "our."

House of Theodora, our blog(s), and any other Web site(s) owned and/or operated by House of Theodora and any of their associated Web pages, are committed to implementing policies and procedures designed to protect your privacy and security, in addition to providing you with the best possible online experience. To achieve that goal, we want you to understand what kinds of information we gather from and about you, how this information is used, shared and safeguarded, and how you can control its use. In order to offer various products and services to our Customers, House of Theodora needs to collect certain information as described in this Privacy Policy.

In conjunction with this Privacy Policy, you should also review our Terms for a more complete understanding of the rules governing our Services.

INFORMATION WE COLLECT FROM YOU

Information we collect from you will vary, depending on how you use the Services and information you may choose to provide to us (whether through email, phone, internet or otherwise).

We may require Customers who visit the Services and/or purchase products on the Services to give us personally identifiable information (“Personal Information”). Personal Information is individually identifiable information about you that we collect online, including, but not limited to, your full name, email address, phone number and physical address. House of Theodora may also ask for your financial information, your credit card information and other billing information used to verify, identify and bill you for products or services, as applicable.

Demographic and profile data collected by House of Theodora may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. House of Theodora also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available.

Under no circumstances will House of Theodora make any personal information about an individual user available to anyone.

Your email address is used to only send you information that you have requested. As part of your use of our email marketing software, House of Theodora allows you to elect to receive, or not receive, certain information from House of Theodora. House of Theodora adheres strictly to permission-based email policy.

Except as mentioned above, House of Theodora will not send you unsolicited email information, commercial offers or advertisements. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

NOTIFICATIONS AND OTHER MESSAGES

We may occasionally send you notifications and other messages on products, services and special deals, using the contact information we have for you, particularly your email address.

You can unsubscribe from these messages via the unsubscribe link at the bottom of each email.

NOTICE OF CHANGES

We may change this Privacy Policy from time to time. If we make changes to this Privacy Policy we will notify you by publication here and through an in-app notification or email. If the changes are material, we will provide you additional, prominent notice as appropriate under the circumstances.

WEBSITE USAGE INFORMATION

We use your IP address to help diagnose problems with our Server, and to administer our website and application. We use tracking information to determine which areas of Floq you visit based on traffic to those areas. This helps us maintain the highest quality of service for you.

Cookies are small pieces of data that we store on your computer, mobile phone or other device to make House of Theodora easier to use and to protect you (and House of Theodora). Most companies on the web use cookies (or similar technological methods). You can always remove or block cookies (such as by using the settings in your browser), but it may affect your ability to use House of Theodora.

SERVICE PROVIDERS

We give your information to the people and companies that help us provide the services we offer. For example, we may use outside vendors to help host our website, process payments, or provide search results. In all of these cases our partners must agree to only use your information consistent with the agreement we enter into with them, as well as this privacy policy.

CONTROLLING WHAT INFORMATION YOU SHARE

Just like when you share information by email or elsewhere on the web, information you share on House of Theodora can be re-shared. This means that if you share something on House of Theodora, anyone who can see it can share it with others. Social media sites (Pinterest, Instagram, Twitter & Facebook) allow you to share Content.

RESPONDING TO LEGAL REQUESTS

We may share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of Australia where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.

We may also share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves and you from violations of our Terms and Conditions; and to prevent death or imminent bodily harm. We provide initial responses to access requests within a reasonable period of time, typically within thirty days.

CONTACTING HOUSE OF THEODORA ABOUT PRIVACY

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us: jasmin@houseoftheodora.com